Completed the installation of the MegaSlam 672 without professional help. While the instruction manual does provide the basics, the two installation videos provided significant help.
Given the overall size (this is heavy duty / professional grade) - the installation was simple. Once the concrete base was poured, I had all of the parts organized and ready to go. Once the help arrived, we had the hoop up in about 2 hours.
I have two boys (8 and 10) and the reason to invest in the MegaSlam was to get a basketball goal that would hold up through the years and be ready when all they want to do is dunk with their friends in high school.
Finally - customer service was very responsive as I had a number of questions during the sales process.
The kids and I love our new hoop!