#1 they do not cut corners. It seems like everywhere they could increase the quality they have done it. It really leaves you with a feeling like how can they do this and make money, or at the minimum why do most other companies not care as much as they do. #2 I appreciate they use ups freight to ship this from Texas to maryland and it arrived in 3 days. Normally when I buy big items from other companies they save a buck by shipping with horrible carriers that it arrives damaged in addition to taking a week or two just to arrange delivery after you waited for them to get it to your state. I can not believe this was sitting in my driveway in 3 days. #3 I have called and emailed this company several times. If I left a voicemail they called back within minutes. They have responded to emails on sundays and weeknights. They love what they do and it is refreshing to deal with them. #4 you will not regret buying from this company, if you don’t I am sad you don’t know what your missing.