This is a really great system and our family loves it. We have an in-home daycare and the small children especially love the ability to raise and lower the hoop on their own. This is a very heavy duty setup and all of the parts are well constructed.
I can't say enough about the customer service experience. After we set the system up, we noticed a tear in the pole padding on a seam. It was pretty clearly a defect from production. This was something we would have had a hard time seeing upon delivery inspection. I contacted MegaSlam and provided a few pictures. They had a new pole pad shipped the next day with no questions asked. I'm so glad we went with a reputable company that truly stands behind their product.
I'm sure we will enjoy this system for many years to come!